SLOVENIAN LIBRARY ASSOCIATION

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SLOVENIAN LIBRARY ASSOCIATION

»QUALITY IN ACADEMIC AND SPECIAL LIBRARIES«

3rd joint conference of The Section of Special Libraries and Section of Academic Libraries
(Ljubljana, TR3, October 23rd 2008)

P r o g r a m m e

Thursday, 23rd. October 2008
8.00-9.00 Registration
9.00-9.30 Welcoming remarks
  QUALITY MANAGEMENT AND EVALUATION IN LIBRARIES
9.30-10.00 David Bawden, Lyn Robinson, Andrew Calvert:
Value and impact: new trends in evaluating library and information services
10.00-10.30 Roswitha Poll:
Quality management in academic libraries
10.30-10.45 Discussion
10.45-11.15 Coffee break
  QUALITY MANAGEMENT MODELS AND LIBRARIES
11.15-11.30 Polona Kovač: Excellence models as tools for improvements in the public sector; the CAF and EFQM models in Slovenia
11.30-11.45 Marjetka Strle-Vidali: Presentation of standard ISO 9001 :
2000 - principles of quality management systems
11.45-12.00 Tatjana Žagar:
Libraries from quality to excellence
12.00-12.15 Anamarija Rožić:
Total quality management in libraries: the way toward customer satisfaction?
12.15-12.30 Melita Ambrožič:
Quality of university and academic libraries
12.30-13.00 Discussion
  POSTER SECTION
13.00-13.05 Dunja Legat, Jerneja Ferlež, Branka Kerec, Sandra Kurnik Zupanič:
Self-evaluation of library activity at University of Maribor
13.05-13.10 Petruša Miholič: SIST EN ISO 9001:2001 in the library of Institute of Public Health of the Republic of Slovenia
13.10-13.15 Gorazd Vodeb:
Measuring electronic resources in library collection
13.15-14.30 Lunch, sponsor and poster examination
  QUALITY MANAGEMENT SYSTEMS IN SLOVENIAN IN SLOVENIAN SPECIAL AND ACADEMIC LIBRARIES – EXAMPLES OF GOOD PRACTICE
14.30-14.45 Kristina Hacin Ludvik, Maja Božič, Primož Južnič:
Quality of practical training of students in special and academic libraries
14.45-15.00 Polona Car:
Quality management in the Library of the European Parliament
15.00-15.15 Sabina Fras Popovič:
Future challenge: quality management or management quality
15.15-15-30 Angela Čuk, Evridika Morosini Berus:
Total quality management in Krka, d.d. and its special library
15.30-15.45 Miro Pušnik, Tatjana Intihar:
CTK as the first Slovenian library included in BIX index
15.45-16.15 Discussion
16.15-16.30 Conclusion of the conference

 

P R O G R A M M E  C O M M I T T E E

Nataša Glavnik (president)
Maja Božič
Melita Ambrožič
Angela Čuk
Kristina Hacin Ludvik
Primož Južnič
Anamarija Rožić

O R G A N I Z I N G   C O M M I T T E E

Maja Božič (chair)
Nataša Glavnik
Anita Breceljnik
Simona Juvan
Martina Kerec
Boštjan Mur
Igor Zemljič

F U R T H E R   I N F O R M A T I O N

Maja Božič: maja.bozic@gozdis.si
Nataša Glavnik: natasa.glavnik@dz-rs.si

S P O N S O R S

Atlantis
Cabi
J. V. Valvasor d. d. o., tuja in domača literatura
Krka d. d.
Ovid
Proquest
Swets

 
 
 
 
 
 
 

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